If you live in the St Albans constituency and are experiencing a problem with your benefits then I may be able to help you. You can contact me using the form at the bottom of this page or by email, letter or telephone using the contact details listed here: https://www.daisycooper.org.uk/contact.
There is a strict parliamentary protocol that dictates that Members of Parliament may only deal with casework on behalf of their own constituents. If you live outside the St Albans constituency then, due to the need to prioritise responding to my own constituents, I will not be able to reply, and you will need to contact your local MP. You can check who your MP is here: members.parliament.uk
I can contact the Department for Work & Pensions about your Universal Credit, Personal Independence Payments (PIP), Job Seeker’s Allowance (JSA), Employment and Support Allowance (ESA), Carer’s Allowance, Carer’s Credit, Pensions, Support for Mortgage Interest (SMI), Child Benefit, and other benefits. I can also contact St Albans City & District Council or Three Rivers District Council about local government benefits (including Housing Benefit and Council Tax Support).
As an MP I am unable to assist with submitting applications for benefits. I would recommend contacting Job Centre Plus, whose contact details can be found here: https://gov.uk/contact-jobcentre-plus
I will need your full name, address, contact details, and National Insurance number. You should also provide any other reference numbers you have been given.
If you need help with something connected to housing, waste disposal, schools, parking, planning or any other locally-delivered service, the best place to start is with the local Council. You can find the details of your local county councillor here: https://democracy.hertfordshire.gov.uk/ and district councillors here: https://gov.uk/find-your-local-councillors.
I receive hundreds of emails, letters and phone calls from constituents every day – many relating to urgent health care, housing, immigration and social security issues. My team and I must prioritise these urgent casework issues and we will be responding as follows:
Urgent casework issues
I will respond to all urgent casework issues – such as homelessness, urgent care issues, deportations, urgent medical issues – raised with me as quickly as possible.
Non-urgent casework issues
I will respond to all non-urgent casework issues raised with me however, due to the need to prioritise urgent casework, it may take me a few weeks to reply.
Policy questions
I will respond to all policy questions raised with me, however due to the need to prioritise urgent casework it may take me a number of weeks to reply.
You can be assured that all data you share with me will be treated in the strictest confidence and only be used for the purposes for which you provide it. You can read more about this in my privacy policy here: https://daisycooper.org.uk/privacy