Over the holiday period my office will be working slightly reduced hours. Though we will continue to monitor correspondence, myself and my team may not be able to respond as quickly to incoming correspondence. If your query is urgent, the services and links below should be able support you with your immediate needs.
| Emergency Services – Police – NHS services – Fire Services | |
| Tel: 999 | Operates 24/7, through Christmas |
| NHS Non-urgent: 111 | Operates 24/7, through Christmas |
| Police Non-urgent: 101 | Operates 24/7, through Christmas |
| Domestic Violence | |
| Police (if urgent intervention is required): 999 | Operates 24/7, through Christmas |
| National Domestic Abuse Helpline: 0808 2000 247 Online contact: https://www.nationaldahelpline.org.uk/ | Operates 24/7, through Christmas |
| Hertfordshire Domestic Abuse Helpline: 0808 808 8088 https://www.hertsdomesticabusehelpline.org/ | Monday to Friday from 9am to 9pm; and Weekends and Bank Holidays from 9am to 4pm |
| Mental Health Crisis Lines if you urgently need someone to speak to. | |
| Samaritans Crisis Line: 116 123 | Operates 24/7, through Christmas |
| NHS (Hertfordshire Partnership Foundation Trust): 0800 6444 101 or 111 then option 2 | Operates 24/7, through Christmas |
| Hertfordshire Mind Crisis Helpline: 01923 256391 | 7pm – 1am, 7 days a week, 365 days a year |
| Homelessness support if you are street homeless or need to leave your home | |
| St Albans District Council: 01727 811155 https://www.stalbans.gov.uk/housing-advice-and-homelessness | Operates 24/7, through Christmas |
| Streetlink: 0300 500 0914 https://www.streetlink.org.uk/Streetlink_faq | Operates 24/7, through Christmas. |
| Foodbanks and Meals if you are struggling to feed yourself | |
| St Albans FoodBank Attend by Referral Only. Please call 0808 208 2138 to discuss, Monday to Friday 9am – 5pm. This service is not available on 25th and 28th December, and 1st January. | Please see the following page for opening times over the holiday period: https://stalbansdistrict.foodbank.org.uk/2022/12/07/christmas-and-new-years-opening-hours/ |
| St Albans District Council: 01727 811155 https://www.stalbans.gov.uk/housing-advice-and-homelessness | Operates 24/7, through Christmas. |
| At Risk Groups and Older People in need of practical support over the Christmas Period. | |
| Communities 1st St Albans: 020 8207 5115 OR help@communities1st.org.uk For more information: https://www.communities1st.org.uk/ | Closed: Weekends 24th – 28th December 31st December 1st January |
| Age UK Advice Line 0800 169 65 65 (8am-7pm 365 days a year) | 8am-7pm, every day. Operates through Christmas. |
| The Silver Line 0800 4 70 80 90 | Operates 24/7, through Christmas. |